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Limited Liftetime Product Warranty on Moshi Bags / Cases / Cleaners

All Moshi products are made using the finest components available which undergo rigorous manufacturing standard and are warranted to be free from defects in materials or workmanship. Our limited lifetime warranty does not cover damages resulting from accidents, abuse, misuse or improper care nor does it cover minor cosmetic damages due to normal “wear and tear” of the product. We reserve the right to make changes in design, materials and specifications without obligation to notify any individual or entity. If the product fails under normal usage, please contact customer support at customer.service@aevoe.com to obtain instructions on how to return the defective product to us for evaluation. Be sure to have your proof of purchase on hand; return requests cannot be processed without proof of purchase. If after inspection, we found the product to be defective in materials or workmanship, we will at no cost repair or replace the defective product with the same or comparable product on a “best-effort” basis. This warranty does not cover incidental or consequential damages such as damage to or loss of directly or indirectly caused by the product.  This warranty gives you specific legal rights, and you may have other rights that vary from state to state or country to country.

 

Two Year Limited Warranty on all Other Accessories

We guarantee that all Moshi electronic accessories are free from physical defects in material and workmanship for two years from the date of purchase, provided they are used within the limits set forth in the product user's guide. This warranty does not cover damages resulting from accidents, abuse, misuse or improper care nor does it cover minor cosmetic damages due to normal “wear and tear” of the product. We reserve the right to revise or update its product specifications, software, or documentation without obligation to notify any individual or entity. If the product fails under normal usage, please contact customer support at customer.service@aevoe.com or in the US call 1-888-428-8596 to speak with a customer service representative during normal business hours (Pacific Standard Time) to obtain instructions on how to return the defective product to us for evaluation. Be sure to have your proof of purchase on hand; return requests cannot be processed without proof of purchase. In no event shall our liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential damages resulting from the use of the product, its accompanying software, or its documentation. If after inspection, we found the product to be defective in materials or workmanship, we will at no cost repair or replace the defective product with the same or comparable product on a “best-effort” basis. This warranty gives you specific legal rights, and you may have other rights that vary from state to state or country to country.